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It's Time Retailers Appealed to the Older Shopper

The changes to retail this year have been paramount, and they're likely never to return to what once was. Australians in isolation who have never shopped online were left with no option but to give...

Power Retail By Power Retail | 19 Nov 2020
How a Single View of Inventory can Help Aussie Retailers Thrive After COVID-19 Crisis

The COVID-19 pandemic has seen a mass temporary closure of bricks and mortar retail and a high demand for online deliveries, with items such as tents for backyard camping and gym equipment selling out.

By Graham Jackson | 22 Apr 2020
Does Online Retail Alienate the Older Shopper?

From using hashtags to Millennial Pink, there are plenty of ways to appeal to the NextGen shopper. But what about the rest of the online demographic? Is online retail forgetting about the older shopper?

Ally Feiam By Ally Feiam | 19 Feb 2020
Online Marketing Strategy for a Franchise Business Model

eStar explains the risks and opportunities for the franchise model and how to leverage the core business characteristics to compete and grow.

Greg Randall By Greg Randall | 04 Feb 2020
Headless Commerce Explained: Understanding the Framework Behind the Most Experience-Rich Online Stores

Shannon Ingrey, VP and General Manager, APAC region for BigCommerce explains the value of headless commerce and gets behind the buzz in this latest buzzword.

By Shannon Ingrey | 28 Jan 2020
Will Loyalty Programs Cause Widespread Consumer Detriment?

The ACCC has released a report that examined and dissected consumer and competition issues surrounding consumer-facing customer loyalty programs. As such, three key issues were highlighted throughout the report, including Consumer Issues, Data Practices and...

Ally Feiam By Ally Feiam | 04 Dec 2019
3 Ways Online Retailers Can Make the Most of the New Decade

As we enter a new decade, it's time to say goodbye to what retailers knew and start to embrace changes. But as we enter 2020, there's new technology taking over, so it can be easy...

Ally Feiam By Ally Feiam | 03 Dec 2019
The Rise of Small Store Formats Are a Headache for Logistics Providers

With more than half the world’s population now living in cities, and more Aussies in apartments than ever before, the face of retail is changing. There is a clear and irreversible trend towards smaller stores...

Craig Padoa By Craig Padoa | 02 Dec 2019
eStar Chief Client Officer Gets Personal: The Rise of Product Personalisation

Richard Berridge, eStar's Chief Client Officer, talks about the growth of personalisation and its role in customer engagement in a digital context.

By Richard Berridge | 26 Nov 2019
WorkJam Talks Workplace Strategy and Digital Optimisation

We sat down with Andrew Myers VP APAC & Digital Workplace Strategy, WorkJam, to discuss what a digitally optimised workforce means in today's competitive environment.

Natasha Sholl By Natasha Sholl | 19 Nov 2019
The Future of E-Commerce: Why Businesses Are Incorporating APIs in Their Strategy

Shannon Ingrey, VP and General Manager, APAC region for BigCommerce talks the future of e-commerce and the role of APIs for remaining competitive.

By Shannon Ingrey | 13 Nov 2019
Amazon Profits Fall - Is Delivery to Blame?

Amazon released its earnings for the last quarter - the profits have fallen for the first time in two years, with many putting the blame on its free one-day delivery options. 

Ally Feiam By Ally Feiam | 25 Oct 2019
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