Do you know how to reduce your returns rates? The latest consumer research reveals exactly what shoppers are returning and why.

In a reactive and highly volatile market, there seems to be (some) level of self-correction, with good(ish) signs from (some) companies.

After a few weeks of constant downward trends, it seems that some online retailers are bouncing back, with Temple & Webster leading the pack. What caused the change in heart, and will it last?

We asked consumers everything you want to know about marketplaces. Where are they shopping, what are they buying and why?

Buckle up, it's going to be a bumpy ride, as the the ASX Listed E-Commerce Index readies itself for another storm.

The latest research shows the majority of consumers made at least one purchase in the last month because of an influencer.

Adore's share price losses mean it's set to be removed from the ASX All Technology Index, but it's far from the worst performer on the E-Com Index.

Sustainable retailing has come a long way in recent years, but this doesn't mean that there's no room for improvement. As part of the Sustainability Spotlight, produced by Power Retail and The Purpose Agents, we've...

There has been a drop in consumer confidence and shopping sentiment across Australia, as interest rates are set to rise once again. 

There are plenty of hassles that Aussie shoppers experience when it comes to making a return from an online retailer. From repackaging to finding the time to actually return the item, research shows that it's...

In a period that's been marked by volatility, we've seen the E-Com Index stabilise somewhat, with BikeExchange the outlier at -30%.

Retail sales have increased by 0.9 percent in April; a sign of continued recovery with three consecutive increases over the year. This is up 9.6 percent compared to the same period in 2021 and is...