If you've scrolled any platform online in the last six months, you'll understand the power of social media and the influence it has over the next generation of shoppers. Power Retail spoke to a wide...

The popularity of e-commerce has driven the engagement of more omnichannel and pureplay retailers, but this has caused a problem with overcrowding sites. So, what's the deal with virtual queues, and are they the future...

If a retailer in the current landscape doesn't offer a BNPL platform, they're behind the times. That's what customers think, anyway.

It's been a wild year for retail so far, and it seems that it will only get wilder. A new study from POQ predicts that 2020 will be the year of the app and that...

Social media can make or break a brand's image. Small things like maintaining transparent language can be the crux to building a strong and loyal customer.

CX is a trend that will only get more sophisticated for online retail. Tink Taylor provides essential insights into the key CX strategies leading the way in brand success.

Alexa, tell me the next big thing in e-commerce. Is it V-Commerce? Homes are no stranger to automation. From 'Ok Google, turn on Living Room lights' to 'Alexa, set the alarm for ten minutes', Australians...

We’ve all heard the doomsday prophecies — sales in bricks and mortar stores are in decline and online shopping is threatening retail as we know it.

Better reviews equate to better perceptions and better sales. So, it should be no wonder that e-commerce vendors aim for the best possible reviews of their products. However, there are plenty of shady deals and...

Do you know everything there is to know about your core operations? From stock levels and price points to distribution volumes and promotions? You may believe you do, but without the hard data, it’s impossible.

Augmented Reality (AR) isn’t just a distant, futuristic idea like time travel devices and regular space travel, it’s modern tech that’s here now, and is driving the future of cross-channel shopping experiences.

Tom Christodoulou, the ANZ sales director & general manager at Zebra Technologies, looks at how mobile POS systems can help retailers stay connected in an increasingly omnichannel world.