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The Future of E-Commerce: Why Businesses Are Incorporating APIs in Their Strategy

Shannon Ingrey, VP and General Manager, APAC region for BigCommerce talks the future of e-commerce and the role of APIs for remaining competitive.

By Shannon Ingrey | 13 Nov 2019
Misleading, Deceptive, Sustainable?

Rosalyn Gladwin from Gladwin Legal explains why 'sustainability' is more than just a buzz word and why a head-in-the-sand approach could cost you and your business, big time.

By Rosalyn Gladwin | 15 Apr 2019
Vietnam Tech Talent: An Untapped Oasis of E-Commerce Growth Potential

Adrian Wakeham of SmartOSC talks about growth in Vietnam's growth as an IT hub and the opportunity for Australian e-commerce merchants.

Adrian Wakeham By Adrian Wakeham | 04 Apr 2019
Taking the Customer Experience (CX) to the Next Level With Omnichannel

Tink Taylor looks at the omnichannel retail sphere, and how cross-channel marketing can help brands improve their overall customer experience strategy.

By Tink Taylor | 28 Mar 2019
5 Ways Online Retailers Can Benefit From Content Marketing

Content... is it really the King of the digital marketing world? Nick Bendel looks at how online retailers can boost their rankings through content marketing.

By Nick Bendel | 13 Mar 2019
Fastest Isn’t Always Best – What Shoppers Really Want From Delivery

Fastest? Cheapest? Most convenient? Research reveals what consumers really want from their last mile delivery experience.

April Davis By April Davis | 06 Mar 2019
How Australian Retailers Can Harness Connected Mobility

Tom Christodoulou, the ANZ sales director & general manager at Zebra Technologies, looks at how mobile POS systems can help retailers stay connected in an increasingly omnichannel world.

The Real Deal in the Digital World: The Art of Rebranding

Rebranding is just as important in today's e-commerce climate as it has been in bricks-and-mortar retail over the last century. Tink Taylor from dotdigital looks at the rebranding process, detailing how he modernised his own...

By Tink Taylor | 28 Feb 2019
Get Your Shipping Mix Right, And Up Your Order Value

Here’s a cold hard fact: 60 percent of online customers will abandon their carts if they’re not offered free shipping. If you think about all the time, effort and dollars it costs to bring each...

By Shippit | 26 Feb 2019
Best of Both Worlds is the Future For Retailers, According to Gen Z

Generation Z, defined as those born between 1996 to 2010, is well on its way to becoming the largest generation of consumers by the year 2020, which will have profound implications on retailers.

By Mark Randall | 22 Feb 2019
Is Email Over? dotdigital Talks Marketing and what Retailers are Getting Wrong

Despite all talk focusing on 'the next big thing', email is still central to everything we do. Are retailers failing to get the basics rights and missing out?

Natasha Sholl By Natasha Sholl | 19 Feb 2019
Why Retailers Can't Afford to Fail at CX in 2019

In the 'Age of the Customer' more organisations are recognising the need to build customer-centric businesses. What does this mean, and what mistakes should retailers avoid making?

Damian Kernahan By Damian Kernahan | 14 Feb 2019