The confidence amongst consumers in Australia has dropped 6.6 points as the RBA increases interest rates by 0.5 percent. 

Australians are feeling less confident than ever, according to a new report from Roy Morgan. There has been a significant drop in consumer confidence, now hitting the same low levels last seen in August 2020. 

Even as Sydney faces its third week of lockdown, consumer confidence remains steady at 110.0.

Every now and then, there's another issue that faces online influencers. From the removal of likes on Instagram to inconsistent reviews, are Influencers worth investing in? And are online shoppers really listening?

Recent research has revealed that Australians have high expectations for Amazon that aren’t being met. What does this mean for the giant that was meant to take our country by storm?

For the inner techs amongst us, a new web standard created by the Global Supply Chain Standards Organisation (GS1) is in its foundational stage. But, it is set to strengthen the connection and transparency between...

A recent survey conducted by SOTI proved Australians want faster in-store retail experience, complemented by customer-service enhancing technologies, with the survey delivering some other surprising results.

Snapchat announced three new features that will give brands further reach to target consumers. The mobile app is pushing ad targeting.

The 2015 IBM Smarter Consumer Study surveyed 28,500 people globally, including over 1,800 Australian consumers and shows that loyalty to brands is declining.

When smartphone consumers are looking for information, more of them turn to Google, but when it comes to making a purchase, the road starts at Amazon.

In an ongoing bid to solidify its place in the local deliveries marketplace, Australia Post has launched a new mobile app for consumers and SMBs that aims to make booking parcel deliveries easier.

A recent study from Google reveals that shoppers are using their smartphones to shop more intelligently in the lead up to Christmas.